![]() Claffey was there within the hour of rain stopping, assessed the issues and started helping remove excess water. Once the water went in, we transitioned to their startup/finalization group who probably felt like they lived in our backyard doing everything from noting tile to replace to fixing boulders, removing frogs, and more.Ī week after we signed the “official” handoff taking the pool over, a torrential downpour destroyed the builder’s retaining wall and flooded the pool. Our construction supervisor was readily available and listened to all our concerns through the process. After having 4 different designers give us largely the same design (including one designer who kept repeating, I’m giving you my pool, it’s amazing–it wasn’t), we were excited to hear Claffey say, “In unique spaces, you can sometimes get the most amazing results.” We started our new pool construction as soon as we closed on our house. They take their time and they do it right. They may not be the rock bottom cheapest bid – and they may not be the absolute quickest – but they are 100 % worth the money in every way. ![]() Cares about the business and will ALWAYS do the right thing. Charlie Claffey – the owner – is a class act and a real stand up guy. Philip (the designer) was super attentive and showed maximum effort. Brent – our construction / project manager was possibly the BEST contractor / superintendent I have EVER worked with. They are good, solid people and extremely trustworthy. They exhibited a high degree of professionalism, courtesy, respect, integrity and honesty throughout the entire process. NEVER – not even once – did they over promise or under deliver. Even when things went wrong – Claffey was the first to own it, take accountability, make things right and tell me exactly what would happen and when. Their sub contractors were high quality and super reliable. Well – they actually exceeded my expectations in almost every way imaginable. Claffey however created something pretty damn perfect in my backyard! Claffey impressed me. Perfection is hard to come by when you have a hand made product. Patience, communication and effort make the dream work. Anyone with experience in the building / construction industry knows that things can and will go wrong. We thank you for helping us create the backyard of our dreams, and we wish you 30 more years of success!Ĭlaffey is hands down the best of the best! Having built numerous homes – I have had my fair share of contractors that fell WAY SHORT of reasonable expectations. And thanks to Ryan, who checked on the pool after construction, and spent his time thoroughly teaching us how to care for our Claffey masterpiece. Thanks for the day-to-day communication from our project manager, Jesse, who has a “can-do” attitude and approaches each day with a smile and willingness to do everything possible for his customers. Special thanks to Charlie Claffey, Brian Claffey, and Shelly Claffey, for continuing the outstanding Claffey service that your parents began. The Claffey team makes a promise to you, and they will fulfill every commitment they make.įrom the front desk, to the design team, the construction team, and the service team … The Claffey team is outstanding! Each project has been handled with exceptional professionalism, creativity, and reliability. ![]() We have built three pools with the Claffey team, over the past 20 years. I am pleased to happily and enthusiastically recommend Claffey Pools. Unique Curved Wall With Step Down Outdoor Living Spaceįlower Mound Infinity Pool with Water Wheel
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